Case Studies
A showcase of how we help hospitality brands streamline operations, curate standout events, and build confident, high-performing teams. Explore real-world results from our consulting work across venues, events, and experiences.
Service Optimization & FOH Systems Design
Conducted an operations audit for a hospitality business facing service inconsistencies and poor internal communication. Delivered detailed improvement reports, created SOPs for front-of-house staff, and established new communication channels between leadership and team. Resulted in stronger service flow, higher guest satisfaction, improved staff morale, and increased leadership confidence.
Community Event Brand — Multi-Venue Event Execution & Strategic Partnership Development
Partnered with a promotional brand to plan and execute a multi-city community event series. Secured venues, negotiated contracts, developed event policies, staffed the experience, and collaborated on marketing strategy. Helped grow attendance by 30%, built a reusable event operations model, and deepened audience engagement through community-driven vendor and promoter partnerships.
